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English speaking Customer Service Jobs in Estonia
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Customer Service Jobs in Estonia for English speakers
There are various customer service job opportunities available in Estonia for English speakers. Some popular job search websites to find these jobs include CVKeskus.ee, CV.ee, and Work in Estonia. Many international companies have customer service departments in Estonia and are looking for English-speaking employees. Some common customer service job titles include customer service representative, customer support specialist, customer success manager, and technical support representative. Companies in Estonia that are known to have customer service jobs include TransferWise, Bolt, and Telia. It is also worth checking out job openings at various call centers located in Estonia.
How to find English speaking Customer Service Jobs in Estonia?
To find English speaking customer service jobs in Estonia, you can start by checking online job search platforms such as CVKeskus.ee, Jobbatical.com, and CV.ee. These websites list a variety of job opportunities across various industries and locations in Estonia. You can also check out the career pages of companies that interest you and apply directly to open positions.
Additionally, consider networking and connecting with professionals in the industry through LinkedIn or other social media platforms. Joining local professional organizations and attending job fairs can also be helpful in finding job opportunities and meeting potential employers. Finally, make sure your CV and cover letter are tailored to the Estonian job market and highlight your relevant skills and experience in customer service.
What are the different English Speaking Customer Service Jobs in Estonia?
There are various English speaking customer service jobs available in Estonia, such as:
Customer Service Representative - This role involves responding to customer inquiries and complaints via phone, email, or chat.
Technical Support Specialist - This role involves providing technical assistance and support to customers who are experiencing technical issues with products or services.
Sales Support Representative - This role involves providing sales support by responding to customer inquiries, assisting with order processing, and resolving issues.
Social Media Customer Service Representative - This role involves responding to customer inquiries and complaints on social media platforms such as Facebook, Twitter, and Instagram.
Billing Support Specialist - This role involves providing assistance to customers with billing and payment inquiries.
Help Desk Support - This role involves providing technical support to internal customers within a company.
Live Chat Support - This role involves responding to customer inquiries and complaints via live chat.
Customer Service Manager - This role involves managing a team of customer service representatives, ensuring that customer inquiries and complaints are handled promptly and professionally.
What is the salary for English Speaking Customer Service Jobs in Estonia?
The average salary for English speaking customer service jobs in Estonia varies depending on the level of experience and the company, but generally ranges from €1000 to €2000 per month. Higher salaries may be offered for more experienced or specialized roles. It's important to note that living costs in Estonia are also relatively low compared to other European countries.
Top English Speaking Customer Service companies hiring for Jobs in Estonia
Are you looking for exciting opportunities in customer service at English-speaking companies in Estonia? Look no further! Faruse has compiled a list of top companies currently hiring for customer service roles in Estonia. Whether you're a seasoned professional or just starting out in your career, these companies offer great opportunities for growth and development.
1. TransferWise: Known for its innovative approach to international money transfers, TransferWise is always on the lookout for talented individuals to join their customer service team in Estonia. With a focus on providing excellent service to customers around the world, TransferWise offers a dynamic work environment and plenty of room for advancement.
2. Bolt: As one of the leading ride-hailing companies in Europe, Bolt is a great place to build your customer service career. With a commitment to providing top-notch service to both drivers and passengers, Bolt offers competitive salaries and benefits to its employees in Estonia.
3. Pipedrive: Pipedrive, a leading CRM software company, is currently looking for customer service professionals to join their team in Estonia. With a focus on empowering small businesses to grow and succeed, Pipedrive offers a supportive work environment and opportunities for career advancement.
4. Playtech: If you're passionate about the gaming industry, Playtech could be the perfect place for you to build your customer service career. With offices in Estonia, Playtech offers a variety of customer service roles, from technical support to account management, and provides excellent training and development opportunities for employees.
5. Skype: As a pioneer in the world of online communication, Skype continues to offer exciting opportunities for customer service professionals in Estonia. With a focus on providing top-notch support to users around the world, Skype values teamwork and collaboration, making it a great place to work and grow in your career.
These are just a few of the top English-speaking customer service companies currently hiring in Estonia. Whether you're interested in working for a tech company, a gaming company, or a ride-hailing service, there are plenty of opportunities for skilled customer service professionals in Estonia. So why wait? Start your job search today with Faruse and take the next step in your career!
Can I find Customer Service Jobs in Estonia if I only speak English?
Yes, it is possible to find customer service jobs in Estonia if you only speak English. Many international companies operate in Estonia and English is widely spoken as a second language. However, it may be helpful to learn some basic Estonian phrases to communicate with local customers or colleagues. You can search for customer service job opportunities in Estonia on job search websites, such as CV-Online Estonia, CV.ee, and Jobbatical.
What type of visa sponsorship do you need for English Speaking Customer Service Jobs in Estonia as an Expat
As an expat looking for English Speaking Customer Service Jobs in Estonia, you would typically need a work visa or residence permit. The specific requirements and application process can vary depending on your country of origin, qualifications, and the job you are applying for. It's recommended that you check the Estonian government's official immigration website or contact their embassy or consulate in your home country to get more information on the visa requirements and application process.
Interview Tips for Customer Service Jobs in Estonia for English Speakers
As per Faruse research, here are some interview tips for customer service jobs in Estonia for English speakers:
Research the company: Make sure you have a good understanding of the company and its products/services before the interview. Visit their website, read about their mission, values, and history, and familiarize yourself with their customer service approach.
Review the job description: Read the job description carefully to understand the responsibilities and requirements for the position. Make sure you are prepared to discuss how your skills and experience match what they are looking for.
Practice your language skills: If you are not a native Estonian speaker, make sure you are comfortable speaking English during the interview. Practice your language skills beforehand to make sure you are clear and articulate.
Be prepared for behavioral questions: Customer service roles often require strong communication and problem-solving skills. Be prepared to give examples of how you have handled difficult customer interactions or resolved a challenging issue in a previous job.
Highlight your customer service experience: Make sure to emphasize any previous customer service experience you have, even if it's in a different industry. Talk about how you have provided excellent customer service, solved problems, and helped customers achieve their goals.
Show your enthusiasm: Employers want to hire customer service representatives who are friendly, personable, and enthusiastic about helping customers. Show your positive attitude and passion for helping people.
Ask thoughtful questions: At the end of the interview, ask thoughtful questions that demonstrate your interest in the company and the role. This is also a good opportunity to ask about the training and support provided to customer service representatives.
Follow up: After the interview, send a thank-you note or email to the interviewer to express your appreciation for the opportunity and reiterate your interest in the position.
What are the different interview questions asked for English Customer Service Jobs in Estonia
Interview questions for English customer service jobs in Estonia can vary depending on the company and the position. However, here are some common interview questions that you may be asked:
Can you tell us about your previous customer service experience?
How would you handle a difficult or angry customer?
How do you manage multiple tasks or customers at once?
Can you provide an example of how you went above and beyond for a customer in a previous role?
What is your communication style, and how do you adapt it for different types of customers?
How do you stay organized and prioritize your workload?
How do you handle confidential or sensitive information?
Are you comfortable working in a team environment, and how do you contribute to team success?
How do you stay up-to-date with product or service knowledge to better serve customers?
How do you handle stress and maintain a positive attitude while dealing with customer complaints or difficult situations?
What are the job requirements to get an English speaking Customer Service Jobs in Estonia as an expat?
To get an English speaking customer service job in Estonia as an expat, you typically need to meet certain requirements. Some of the common job requirements are:
Fluency in English: Since the job involves communicating with English-speaking customers, you need to be fluent in English, both written and spoken.
Estonian language proficiency: While many customer service jobs in Estonia are English-speaking, some companies may require you to have some proficiency in Estonian.
Relevant work experience: Customer service experience can be an advantage, but not always required.
Good communication skills: You must have excellent communication skills to interact effectively with customers.
Knowledge of computer applications: Knowledge of computer applications such as Microsoft Office and CRM software can be an added advantage.
Flexibility: Some companies may require you to work outside normal business hours, including evenings, weekends, and public holidays.
Work permit and visa: As an expat, you need to have a valid work permit and visa to work in Estonia.
It's also important to note that competition for English speaking customer service jobs can be high, so having additional skills, such as a second language or experience in a specific industry, can increase your chances of getting hired. Additionally, some companies may require specific education or training related to customer service or the industry in which they operate.